Troubleshooting

Sometimes my game doesn't load properly. What should I do?

If Ice Cream Paradise doesn't load, follow the instructions below:

 On a phone or tablet, close the app and then re-open it.

 If the above doesn't work, try restarting the device.

 If this doesn't fix the problem, reinstall it from the marketplace. If you connect to Facebook before reinstalling, your progress will be saved.

 If all else fails, contact our support team with your device name, model number, and operating system :